*You need to book your campsite first before booking with us!*
In order to reserve one of our campers, it is a requirement that you fulfill and understand the following:
You must submit your official booking reservation (a screenshot) that you made with the park that was provided to you from the campground (if this is a camping reservation).
- Sign and date all pages of our contract that we send you. You need to send this back to us at the same time with the following:
- A picture of your license while at the same time sending the:
- 25% deposit paid via Venmo. (All payments are accepted via Venmo only)
- The remaining balance and a $250 damage security deposit is due one week before your booking. We will be reaching out to you for this and we will go over your reservation with you again at this point. The $250 damage security deposit is returned within 48 hours via Venmo as long as the camper is returned in the same condition it was given to you in.
- It is not mandatory for us to wait for your arrival. If we miss you for whatever reason, you have your step by step video tutorial explaining how your camper works to watch. Each camper also has a manual and we are available 24/7 via phone and text. Please find an area that has service.
- It is not a requirement that you wait for us to pick up your camper. You can leave before we arrive for pick up. Pick up is 9am.
- You must watch the video we send you titled “how your camper works” which is a tutorial on our YouTube page. We will send this private link to you before your booking. You are fully responsible for understanding how the camper operates before your reservation date. Although we will attempt to go over this in person with you during your scheduled delivery, if we miss you for whatever reason, we are here to answer all of your questions. We do however, expect you to watch the training video before your rental dates, in order to rent our campers so you are camper ready! It’s mandatory.
*If you need to get in touch with us for whatever reason during your stay in one of our campers, you are responsible for finding a location with service.